Majayjay may be nestled in the cool foothills of Mount Banahaw with streams and rivers running through its lush terrain—but don’t let that fool you. The town isn’t immune to water interruptions, low pressure, or brownish tap water from time to time.
If you’re wondering why your faucet is dry again or where to report recurring water issues, this guide is for you.
1. Common Water Supply Issues in Majayjay
a. Intermittent Water Supply
Many residents experience inconsistent supply, especially in elevated barangays like Gagalot, Suba, and Olla. Supply is sometimes only available early morning or late at night.
b. Low Pressure or No Water
Areas at higher elevations or farther from the main lines often suffer from low water pressure. During dry months (March to May), this can worsen.
c. Brown or Murky Water
After heavy rains or pipe repairs, some households report discolored or sediment-heavy water. Letting it run for a few minutes usually helps, but it’s always best to report it.
d. Leaks and Burst Pipes
Old pipelines and unreported leaks can lead to wasted water and supply disruptions in entire streets or barangays.
e. Service Interruptions Without Notice
Some residents complain of sudden outages without prior public announcement, especially during repairs or system upgrades.
2. Water Supply Provider in Majayjay
The town’s water system is managed by:
Majayjay Waterworks System
This is the LGU-run utility service, operated under the supervision of the Municipal Government of Majayjay.
They handle:
- Water distribution
- Pipe repairs and maintenance
- New connection applications
- Billing and meter readings
- Customer complaints
3. Who to Contact for Water Issues
If you’re having problems with your water supply, here’s who to reach out to:
Majayjay Waterworks System Office
Located inside or near the Majayjay Municipal Hall
Open Monday to Friday, 8:00 AM – 5:00 PM
Contact Methods:
- Landline (Municipal Hall Operator): (049) 501-1109
- Municipal Engineering Office (for technical issues): Ask for the Waterworks Department
- Majayjay LGU Facebook Page: Many residents send messages here for faster response
- Barangay Captain or Kagawad: For reporting community-level concerns that need escalation
If the issue affects your entire barangay, it helps to coordinate with your barangay officials first so they can report the problem in bulk.
4. How to Report a Water Problem
Prepare the following details before calling or visiting the office:
- Your full name and address
- Contact number
- Nature of the issue (e.g., no water, leak, low pressure)
- When the problem started
- If neighbors are experiencing the same problem
For physical leaks or damage:
- Take photos (if possible)
- Mention if it’s on public roads or your private line
Note: For private line problems (within your house or private property), the Waterworks team may advise you to call a licensed plumber instead.
5. What You Can Do While Waiting
If you’re experiencing extended outages:
- Store water ahead if you notice a pattern of nightly supply
- Use clean pails or drums with lids to prevent contamination
- Boil or filter water if it appears cloudy, especially for drinking
- Coordinate with your barangay for emergency supply delivery, if needed
6. Tips for Preventing Household Water Issues
- Regularly check your household plumbing for leaks
- Make sure your water meter is accessible and not buried or blocked
- Report even small leaks in the street—they can cause pressure loss
- Encourage neighbors to report together if the problem affects your whole area
7. Future Improvements and Plans
Majayjay’s LGU has occasionally released updates about:
- Ongoing pipe replacement projects
- Water pressure upgrades in upland barangays
- Efforts to improve disaster resilience for water infrastructure
Keep an eye on the Majayjay Municipal Facebook Page or announcements at the town plaza for project updates and scheduled maintenance advisories.
Final Thoughts
Living in a place as beautiful and serene as Majayjay doesn’t mean you’ll always have perfect utility services. But with a bit of preparation and knowing who to call, you can manage water interruptions better and help the system improve for everyone.
FAQs:
Who provides the water supply in Majayjay?
Water services are handled by the Majayjay Waterworks System, operated under the Municipal Government of Majayjay.
Where is the office located?
Inside or near the Majayjay Municipal Hall, typically under the Engineering or Waterworks Department.
What are the operating hours?
Office hours are Monday to Friday, 8:00 AM to 5:00 PM. Closed on weekends and public holidays.
